Categories: UK

UK Toy Giant ‘The Entertainer’ Becomes Employee-Owned After 44 Years

UK's largest toy chain Entertainer, founder Gary Grant hands over the shop chain to staff via employee trust, ensuring legacy, values, and long-term stability.

Published by
Neerja Mishra

Gary Grant, founder of the UK’s largest toy chain, The Entertainer, is transferring full ownership of the business to its 1,900 staff. The move comes after 44 years of family ownership and will see control pass to an employee ownership trust. Grant, 66, opened his first shop with his wife Catherine in 1981 at age 23. 

The company now operates 160 stores nationwide and has grown into a multi-million-pound enterprise. Under the new structure, employees will share in profits and have a say in how the business is run.

Measured & Values-Driven Transition

Gary Grant stressed that selling purely for financial gain would have clashed with the family’s ethos. The business donates 10% of its annual profits to charity and remains closed on Sundays in line with the family’s Christian principles. 

Nearly 400 staff have worked at The Entertainer for more than a decade, and 50 have been with the company for over 20 years. Grant said the trust model would safeguard both the company’s financial health and its cultural values.

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Financial Rewards for Staff – and the Family

The family will receive a payout for their 100% shareholding, drawn from company profits over time. While it is too early to say if staff will get bonuses this year, Grant expects the “real rewards” to come for the year ending January 2027. In the last financial year, The Entertainer posted pre-tax profits of £6.7 million.

Business Resilience Through Tough Times

Gary Grant reflected on the challenges the business has survived — from the 2008 financial crisis to the COVID pandemic, the decline of the High Street, and the shift to online sales. 

The company has thrived despite these pressures, recently expanding its partnership with Tesco to stock toys in more than 850 supermarkets and opening concessions in 140 Matalan stores.

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Employee Ownership as a High Street Survival Strategy

The shift to employee ownership highlights a growing trend in the UK retail sector, with companies seeking to secure stability by aligning staff incentives with business performance.

Experts suggest this model can help High Street retailers withstand economic volatility by fostering loyalty, reducing turnover, and encouraging long-term thinking. For The Entertainer, it could provide a competitive edge against online giants by deepening employee engagement and protecting brand values.

Legacy in Good Hands

Two years ago, Andrew Murphy, formerly of the John Lewis Partnership, became The Entertainer’s first external CEO. He will now lead the business independently, supported by his senior team. Murphy said the company carries no long-term debt and has no urgent need for external capital. 

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Grant, who likened the business to a “fifth child,” plans to spend more time with his 10 grandchildren, enjoy his narrowboat, and focus on charity work. He leaves confident that the company is in “strong financial health” and set for continued growth.

Neerja Mishra
Published by Neerja Mishra