In a rare incident, a woman from Bengaluru discovered a snake in her Amazon package. Tanvi ordered a Microbox Xbox controller from Amazon India on June 16 and received the parcel on June 18. Upon opening the box, she was shocked to find a snake inside.
Sharing a video on X, formerly Twitter, Tanvi (@Tanvxo) wrote: “Ordered an Xbox controller from @amazonIN and received a free snake with it!”
The video was reshared by an X user, @Prakash20202021.
Watch The Video Here:
In a shocking incident, a family on Sarjapur Road received a live Spectacled Cobra with their Amazon order for an Xbox controller.
The venomous snake was fortunately stuck to packaging tape, preventing harm.#ITReel #Sarjapur #AmazonOrder #SnakeInAmazonOrder pic.twitter.com/EClaQrt1B6
— Prakash (@Prakash20202021) June 19, 2024
According to media reports, Tanvi and her husband claim that Amazon’s customer support kept them on hold for over two hours, forcing them to handle the situation by themselves “in the middle of the night.” Although the couple received a refund for the order, they are questioning Amazon’s accountability.
Amazon’s Response:
Responding to Tanvi’s post on X, Amazon Help stated, “We’re sorry to know about the inconvenience you’ve had with the Amazon order. We’d like to have this checked. Please share the required details here, and our team will get back to you soon with an update.”
We’re sorry to know about the inconvenience you’ve had with the Amazon order. We’d like to have this checked. Please share the required details here: https://t.co/l4HOFy5vie, and our team will get back to you soon with an update.
-Sairam
— Amazon Help (@AmazonHelp) June 17, 2024
Social Media Reactions:
Tanvi’s post has garnered significant attention, with X users commenting and expressing their concerns.
“First, Zomato delivered a severed finger. Then, Air India served a blade as part of its inflight meal..Now!, Amazon delivered a snake,” commented one user.
“Looks like Amazon took their name a bit too literally this time. Instead of a controller, you got a whole wildlife adventure!” said another.
