A tech professional from Bengaluru has publicly criticized his former employer, an American workforce management company, after being terminated just three months into his role. In a detailed LinkedIn post, the employee shared his experiences of micromanagement, excessive workloads, and a lack of mentorship, which he claims contributed to his struggles at the company.
Struggles with Management and Workload
The techie, who joined the firm in September, expressed enthusiasm and a willingness to learn despite lacking direct experience in Software as a Service (SaaS). He stated that during the interview process, he was assured of a supportive company culture focused on mentorship and growth. However, he alleged that these promises were not fulfilled under the supervision of his manager, Bharat Soni.
In his post, the employee highlighted the absence of constructive guidance on essential tools and processes, such as Salesforce, and claimed he received no training on basic operational procedures. He noted that instead of receiving helpful feedback, his manager fixated on minor issues, such as exceeding break times by a minute.
Concerns Over Workload and Overtime
The tech professional also raised concerns about his workload, stating that he was expected to manage 35 to 40 cases each week, often with additional tasks assigned just before the end of his shift. He described the situation as leading to significant overtime, with little understanding or support from his manager. When he sought assistance in managing his workload, he reported receiving dismissive responses.
After less than four months with the company, the techie was fired, which he attributed to the challenges he faced in the workplace. Despite his eagerness to adapt and grow, he expressed disappointment over the lack of support and effective leadership.
Since sharing his experience on LinkedIn, the post has garnered nearly 2,000 reactions and sparked a broader conversation about workplace culture. Many users expressed sympathy for the employee’s situation, with some calling it a wake-up call for prospective employees considering a position at the company. Comments included critiques of how American companies may adopt less favorable practices after entering the Indian market.
