A resident of Prayagraj, Uttar Pradesh, Rajeev Shukla, claimed to have had a distressing experience after ordering a veg meal box from the Worli outlet of the popular restaurant chain, Barbeque Nation, during his recent visit to Mumbai. In a post on X (formerly Twitter), Shukla shared his grievances, asserting that he found a dead mouse in the food, and that consuming the meal led to his hospitalization for over 75 hours.
I Rajeev shukla (pure vegetarian) from prayagraj visited Mumbai, on 8th Jan’24 night ordered veg meal box from BARBEQUE NATION, worli outlet that a contained dead mouse, hospitalised for 75 plus hours. complaint has not been lodged at nagpada police station yet.
Please help pic.twitter.com/Kup5fTy1Ln— rajeev shukla (@shukraj) January 14, 2024
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Accompanying his post were images of the order receipt, the delivered package, and the alleged contaminant. Shukla clarified that he had not yet filed a complaint at the Nagpada police station at the time of sharing his tweet.
The incident gained considerable attention on social media, with many users tagging relevant authorities to seek assistance for Shukla. Barbeque Nation responded to the complaint on X, expressing regret for any inconvenience and stating that their regional office representative was in touch with Shukla to understand the details and work toward a resolution.
Hi Rajeev. We regret any inconvenience you may have experienced. We believe Mr. Paresh from our Regional Office, in Mumbai is already in touch with you to understand the details of the situation and work towards a resolution.
— Barbeque Nation (@BarbequeNation) January 16, 2024
In a report by The Free Press Journal, Shukla mentioned that the food also contained cockroaches, resulting in food poisoning and his subsequent admission to Nair Hospital. Shukla reportedly emailed Barbeque Nation to formally lodge a complaint regarding the unsatisfactory experience. The restaurant chain has assured a commitment to addressing Shukla’s concerns promptly and effectively.