Securing India’s digital future: Issues, challenges and opportunities of Cyber Security

In October, 2023, Resecurity, a US company, informed the world about the availability of Indians’ personal data on the dark web. It would have been easy to ignore this amid the deluge of bad news filling our news feeds but for the size and sensitivity of data. The seller of the data set was providing […]

The financial sector in India faces a high risk of cyberattacks from cybercriminals who seek to profit from stealing or extorting money. Attacks on banks, financial institutions, and online payment systems can cause financial losses, identity theft, and a loss of trust in the financial system.
by Dr. S.Krishnan & Vaishali Soni - June 14, 2024, 6:58 am

In October, 2023, Resecurity, a US company, informed the world about the availability of Indians’ personal data on the dark web. It would have been easy to ignore this amid the deluge of bad news filling our news feeds but for the size and sensitivity of data. The seller of the data set was providing verifiable, sensitive information of 55% of the Indian population — roughly around 815 million (81.5 crore) citizens. This included personally identifiable information like name, phone number, Aadhaar number, passport number and address. All for a paltry sum of USD80,000. On December 18, 2023, Delhi police had arrested four individuals in this matter.
As the world is advancing in the realm of digitalisation, the threat of cyber attacks has also grown and India is no exception to it. In the digital age, India finds itself grappling with a rapidly escalating threat ― the surge of cyber crimes. As technology advances, so do the tactics of cybercriminals, leading to an unprecedented rise in malicious activities across the country. From identity theft to financial fraud, the specter of cybercrime looms large, posing a substantial risk to individuals, businesses, and the nation’s overall security. This alarming trend is fueled by the widespread adoption of digital technologies, as more Indians embrace online platforms for communication, commerce, and financial transactions. With the growing reliance on the internet, hackers and cybercriminal syndicates have found fertile ground to exploit vulnerabilities, leaving a trail of victims in their wake.

How Vulnerable is India to Cyber Attacks?
India has a large and growing population of internet users, with more than 52% of the population or 759 million people accessing the internet at least once a month in 2022. India is the second largest online market in the world, behind China. By 2025, the number is expected to grow to 900 million. India has a rapidly expanding digital economy, with sectors such as healthcare, education, finance, retail, and agriculture relying on online platforms and services. However, India’s outdated or inadequate cyber security infrastructure, policies, and awareness, making it easy for hackers to exploit the gaps and weaknesses in the system that’s why India faces sophisticated and persistent cyber threats from state-sponsored and non-state actors, who target India’s strategic, economic, and national interests.

Challenges Posed by Cyber Attacks on India
India’s critical infrastructure, such as power grids, transportation systems, and communication networks, is vulnerable to cyber attacks that can disrupt essential services and endanger public safety and national security. For example, in October 2019, there was an attempted cyber-attack on the Kudankulam Nuclear power plant. The financial sector in India faces a high risk of cyberattacks from cybercriminals who seek to profit from stealing or extorting money. Attacks on banks, financial institutions, and online payment systems can cause financial losses, identity theft, and a loss of trust in the financial system. For instance, in March 2020, a malware attack on the City Union Bank’s SWIFT system led to unauthorised transactions worth USD 2 million. As India moves towards a digital economy, the amount of personal and government data stored online increases. This also increases the risk of data breaches, where hackers access and leak sensitive information. Data breaches can have serious consequences for the privacy and security of individuals and organisations. For example, in May 2021, the personally identifiable information (PII) and test results of 190,000 candidates for the 2020 Common Admission Test (CAT), used to select applicants to the IIMs, were leaked and put up for sale on a cybercrime forum. India, like other countries, is a target for cyber espionage activities that aim to steal confidential information and gain a strategic edge. Cyber espionage can affect India’s national security, foreign policy, and economic development. For example, in 2020, a cyber espionage campaign called Operation SideCopy (a Pakistani threat actor) was uncovered, which targeted Indian military and diplomatic personnel with malware and phishing emails. Supply chain vulnerabilities refer to the weaknesses in the software or hardware components that are used by government and businesses for their operations. Cyber attackers can exploit these vulnerabilities to compromise the systems and services that depend on these components, and cause widespread damage. For example, in December 2020, a global cyberattack on SolarWinds, a US-based software company that provides network management tools, affected several Indian organisations, including the National Informatics Centre (NIC), the Ministry of Electronics and Information Technology (MeitY), and Bharat Heavy Electricals Limited (BHEL).

Initiatives Regarding Cyber Security?
National Cyber Security Policy aims to build a secure and resilient cyberspace for citizens, businesses, and the government. It outlines various objectives and strategies to protect cyberspace information and infrastructure, build capabilities to prevent and respond to cyber attacks, and minimise damages through coordinated efforts of institutional structures, people, processes, and technology. Another initiative is that of Cyber Surakshit Bharat Initiative, which was launched to raise awareness about cyber crimes and create safety measures for Chief Information Security Officers (CISOs) and frontline IT staff across all government departments. Indian Cyber Crime Coordination Centre was established to provide a framework and eco-system for law enforcement agencies to deal with cyber crimes in a comprehensive and coordinated manner.
Cyber Swachhta Kendra (Botnet Cleaning and Malware Analysis Centre) was launched in 2017 to create a secure cyberspace by detecting botnet infections in India and notifying, enabling cleaning and securing systems of end users to prevent further infections. Another organization, Computer Emergency Response Team – India (CERT-In), which is part of the MeitY which collects, analyses and disseminates information on cyber incidents, and also issues alerts on cybersecurity incidents. The government has established the National Critical Information Infrastructure Protection Centre (NCIIPC) to protect the CII of various sectors, such as power, banking, telecom, transport, government, and strategic enterprises. Defence Cyber Agency (DCyA) is a tri-service command of the Indian Armed Forces that is responsible for handling cyber security threats. It has the capability to conduct cyber operations, such as hacking, surveillance, data recovery, encryption, and countermeasures, against various cyber threat actors.

What Should India Do Further to Save Itself from Cyber attacks?
India’s primary legislation governing cyber crimes is the Information Technology (IT) Act of 2000, which has been amended several times to address new challenges and threats. However, the IT Act still has some gaps and limitations, such as the lack of clear definitions, procedures, and penalties for various cyber offences, and the low conviction rate of cyber criminals. India needs to enact comprehensive and updated laws that cover all aspects of cyber security, such as cyber terrorism, cyber warfare, cyber espionage, and cyber fraud. India has several initiatives and policies to improve its cyber security, such as the National Cyber Security Policy, the Cyber Cells and Cybercrime Investigation Units, the Cyber Crime Reporting Platforms, and the Capacity Building and Training programs. However, these efforts are still inadequate and fragmented, as India faces a shortage of technical staff, cyber forensics facilities, cyber security standards, and coordination among various stakeholders. India needs to invest more in developing its human and technological resources, establishing cyber security centers of excellence, adopting best practices and standards, and fostering collaboration and information sharing among different agencies and sectors.
India is not alone in facing the challenges of cyber security, as cyber attacks transcend national boundaries and affect the global community. India needs to engage more with other countries and international organisations, such as the United Nations, the International Telecommunication Union, the Interpol, and the Global Forum on Cyber Expertise, to exchange best practices, share threat intelligence, harmonise cyber laws and norms, and cooperate in cyber investigations and prosecutions. India also needs to participate more actively in regional and bilateral dialogues and initiatives, such as the ASEAN Regional Forum, the BRICS, and bilateral forums it has like Indo-US Cyber Security Forum, to build trust and confidence, and to address common cyber security issues and interests.

Dr.S.Krishnan is an Associate Professor in Seedling School of Law and Governance, Jaipur National University, Jaipur.
Ms. Vaishali Soni is a 1st year student of LLB (3) in Seedling School of Law and Governance, Jaipur National University, Jaipur.