IT dept inspects Common Services Centres in J&K for adherence to govt rates

Following the directives of Chief Secretary Atal Dulloo, teams from the IT Department conducted inspections of various Common Services Centres (CSCs) across Jammu and Kashmir to ensure their proper functioning and adherence to government-notified rates.
The IT Department has established rates for availing various online services, with Rs. 50 per service for government-to-citizen services and Rs. 75 for government-to-business services. The inspections focused on verifying the display of government rates for availing e-services.

Teams visited multiple locations in Jammu and Kashmir divisions, including Talab Tillo, Akhnoor, Gandhinagar, Miran Sahib, and rural areas like Domana, Mishriwala, and Mathwar in Jammu. In Kashmir, inspections covered areas such as Babademb, Khanyar, Rainawari, Saida Kadal, Hazratbal, Umer Colony, Lal Bazar, and Alamgari Bazar Batamaloo.

Taking note of complaints about overcharging, the IT Department has canceled 1472 CSC licenses in the past six months in J&K. The CSC-SPV J&K has been directed to establish more touchpoints for the hassle-free delivery of services and to sensitize all Village Level Entrepreneurs (VLEs) regarding the notified rates.

Deputy Commissioners, who serve as the Chairman of District e-Governance Societies (DeGs), have been instructed to enforce the notified rates strictly in their respective districts. The government is committed to ensuring that citizens seamlessly avail all government services online at CSC Centres with genuine charges.

The inspection teams were led by Ajay Sharma, Under Secretary IT Department in Jammu division, and Mohammad Iqbal, Deputy Director, Planning IT Department in Kashmir division.