A video circulating on social media has sparked outrage among viewers, showing a shopkeeper at Guwahati Railway station attempting to overcharge a customer. In the video, the customer purchases a ₹40 cake, but the shopkeeper demands ₹45. When questioned about the price discrepancy, the shopkeeper becomes agitated and eventually returns the money.
The video, shared on Instagram by user Avi, has garnered over 10.7 million views since its posting on June 4. It shows the shopkeeper’s aggressive behavior, including an attempt to hit the customer’s phone.
According to Avi, the shopkeeper was fined ₹1,000 and dismissed from his job as a result of the incident.
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Reactions to the video have been strong, with many condemning the shopkeeper’s actions. One commenter mentioned similar experiences in Bangalore, stating that overcharging is a common issue. Another commenter emphasized that charging above the Maximum Retail Price (MRP) is unacceptable, highlighting the shopkeeper’s misconduct.
Many commenters praised the customer for standing up against the overcharge, with one person sharing a similar experience and refusing to pay extra.
While acknowledging factors such as shop rent and time constraints in places like railway stations and airports, commenters agreed that the shopkeeper’s behavior was unjustified. They stressed the importance of adhering to set prices and urged others to report such incidents rather than sympathizing with the offenders.