NEW DELHI: A video posted by a customer has ignited a fresh food safety debate online after she alleged that eggs ordered through Zepto contained plastic-like material inside. The claim, shared on Instagram, quickly went viral and drew anxious reactions from social media users, many of whom expressed concern about the quality and authenticity of packaged eggs sold through quick-commerce platforms.
In the video, the woman shows boiled eggs from the brand Eggoz and claims that when she cut them open, the yolk appeared unusual. Instead of the expected crumbly texture of a hard-boiled egg yolk, she alleged that yellow, noodle-like strands emerged, which she described as resembling plastic. She suggested that had the eggs been cooked differently—such as in a curry or scrambled form—she might not have detected anything suspicious.
The video rapidly gained traction, with viewers debating whether artificial or “plastic eggs” are circulating in the market. Some users urged caution and demanded stricter quality checks, while others questioned the authenticity of the claim and asked for scientific clarification.
Responding to the viral post, Eggoz addressed the customer directly in the comments section, expressing regret over her experience and requesting her contact details to investigate the matter further. The company later issued a clarification stating that the claim of plastic eggs is a long-standing myth. According to the brand, eggs are natural agricultural products, and variations in texture, appearance, or consistency can sometimes occur due to factors such as temperature changes, storage conditions, or overcooking.
The company emphasised that there is no technology currently available that can manufacture artificial eggs that convincingly replicate natural ones at scale. It reiterated its commitment to quality control, claiming that its supply chain—from farm sourcing to packaging and delivery—follows stringent hygiene and safety protocols.
To reinforce its position, Eggoz referenced advisories issued in the past by the Food Safety and Standards Authority of India (FSSAI), which has previously clarified that so-called “plastic eggs” are a myth. FSSAI has stated that eggs available in the Indian market are natural products laid by poultry and that no confirmed cases of artificial egg manufacturing have been established in the country.
Food experts note that overboiled eggs can sometimes develop a rubbery or layered texture due to protein coagulation. Additionally, certain storage conditions may alter the internal consistency of eggs, though such changes do not indicate the presence of synthetic material.
The incident has once again highlighted how quickly food-related fears can spread on social media, particularly when accompanied by visual content. While consumer vigilance remains important, experts stress the need to verify claims through scientific assessment before drawing conclusions.
As the investigation continues, the episode serves as a reminder of the influence of viral content on public perception and the responsibility of both brands and consumers in ensuring accurate information circulates in matters concerning food safety.
