In a concerning incident, a passenger shared a video on social media showing an Uber driver watching videos with earphones on while navigating through traffic. The passenger, identified as Venkat, expressed feeling unsafe while using Uber and tagged both Uber and Mumbai Traffic Police in his tweet to address the breach of road safety regulations.
Venkat’s tweet gained traction, prompting Mumbai Traffic Police to request specific location details for further action. Uber also responded to the tweet, advising the passenger to use the “Safety toolkit” option to reach out to their dedicated safety team promptly.
The tweet, posted a day ago, has garnered over 1.4 lakh views and numerous retweets, with users sharing their own frightening experiences. Some recounted incidents of drivers engaging in distracting activities, such as watching videos or using tablets, during rides. Concerns were raised about the need for stricter policies and enforcement to ensure the safety of passengers.
One user shared a harrowing experience in a Delhi-Gurgaon Uber ride where the driver had a large tablet on his lap, watching cricket and offering commentary. Another user echoed the sentiment, stating a similar incident occurred in Gurgaon.
The alarming incidents described in the tweet thread underscore the potential dangers passengers face when drivers engage in distracting behaviors. Suggestions were made for Uber to implement stricter policies regarding app usage while driving to mitigate such risks.
As safety concerns continue to be in the spotlight, both Uber and Mumbai Traffic Police are urged to take necessary actions to address these incidents and ensure the well-being of passengers using ride-sharing services.