Director General of Police (DGP) Punjab Gaurav Yadav on Sunday directed all the senior Police officers from the rank of Additional Director Generals of Police (ADGsP) upto Station House Officers (SHOs) to remain present in their offices from 11am to 1pm on all working days to resolve public grievances.
“Directions have been issued to all Range ADGPs/IGPs/DIGs, Commissioners of Police, district SSPs, Sub divisional DSPs & SHOs to be available in their offices from 11 AM to 1 PM on all working days for redressal of public grievances. Being available to the citizens is the foremost duty of police,” the DGP informed on his official X handle (formerly Twitter).
He said that at the Punjab Police Headquarters (PPHQ) in Chandigarh, senior officers of the rank of Special DGP/Additional DGP have been assigned days for being available to the citizens for meeting them and resolving their grievances.
As per the information, Special DGP Welfare Ishwar Singh has been assigned Monday to listen to public grievances. Similarly, ADGP Security SS Srivastava to remain available for public on Tuesday, ADGP Traffic AS Rai on Wednesday, ADGP Provisioning G Nageswara Rao on Thursday and Special DGP Law and Order Arpit Shukla on Friday.
Terming ‘Accessibility to Citizens’ as an important component of the people centric policing, DGP Gaurav Yadav also asked the officers to remain available on phone and pick calls of general public to listen to their issues calmly and resolve them.