India’s biggest retail broker Zerodha, experienced a technical glitch at the start of trading session today, September 3, 2025, that caused real-time market data to face major hiccups in trading and placing orders. Kamath brothers-owned Zerodha’s Kite mobile app has been on people’s minds for the wrong reasons this time. Clients complained of jammed stock prices and lagged portfolio values amid crucial trading hours, hampering their ability to make timely decisions.
Real-Time Price Feed and Portfolio View Problems
Within minutes of market opening, numerous traders experienced Nifty index and stock quotes display zero or without updates on the app. This halt in price feeds interfered with users’ ability to monitor live market movements and control positions, but order placing was still functional using other platforms. Check out one such tweet on X on the issue.
Once again #Zerodha is down today?
It’s stopped working again 🤯🤯🤯 pic.twitter.com/2Vp34vRfLp
— RAHUL SINGH (@RAHULKUMAR705) September 3, 2025
Zerodha’s Immediate Response and Troubleshooting Tips
Zerodha immediately recognised the issue through social media and informed users that the technical team was already trying to implement a fix. Customers were asked to turn on the Kite web version on mobile browsers and clear app cache or re-login to resolve any remaining issues.
User Reactions and Market Implications
The glitch led to frustration among intraday traders and others who depend on flawless data, with most taking to social media to vent their worries and post memes. The temporary shutdown brought out the strong reliance on faultless technology to trade efficiently.
Infrastructure Challenges and Future Commitments
Although sporadic shutdowns are experienced at all digital brokers, Zerodha’s outage highlights the difficulties of ensuring strong infrastructure to serve millions of active customers. The company has pledged to improve system resilience and communications processes to reduce future interruptions. The company will need to be carefully avoid these issues to ensure the smooth and uninterrupted work on both of its apps- Kite for equities and Coin for mutual funds or else this may lead to an exodus of customers to another platform.
