A restaurant near a National Highway in the Bengaluru Urban district has been fined for not providing hot and hygienic food to a customer.
On June 19, the First Additional District Consumer Disputes Redressal Commission ordered the Udupi Garden restaurant to pay a fine of Rs 7,000.
The complainant, Tahara, 56, from Koramangala in Bengaluru, stated that she was traveling to Hassan for a family trip on July 30, 2022, when she stopped at the restaurant for breakfast. She claimed that the food served was cold and not fresh. When she requested a hot meal, the staff rudely informed her that it could not be provided.
Tahara, who has high blood pressure, alleged that because she couldn’t eat the food, she was unable to take her medication.
Commission president B Narayanapappa fined the restaurant Rs 5,000 for the deficiency of service and an additional Rs 2,000 to cover litigation expenses.
