Now you can file your Income Tax Return (ITR) through WhatsApp, thanks to a new service launched by ClearTax. This WhatsApp-based ITR filing service aims to simplify the tax filing process for over 2 crore gig workers in India who often miss out on tax refunds due to the complexities involved.

This service currently supports ITR 1 and ITR 4 forms, which are used by most low-income taxpayers. The solution leverages artificial intelligence to provide a smooth, chat-based experience directly on WhatsApp, making it accessible and user-friendly.

Key Features:

Supported Forms: Only ITR 1 and ITR 4.
Language Support: Available in 10 languages, including English, Hindi, and Kannada, to ensure broader usability.
Secure Payment Integration: Users can complete the entire filing process, including payment, within the WhatsApp interface.
Data Submission: Users can submit required information via images, audio, and text, making the data collection process more efficient.
AI Assistance: An AI bot, powered by advanced language models, provides instant help and guides users through each step.
Tax Regime Selection: The AI system selects the most beneficial tax regime for each user, maximizing potential savings.

Archit Gupta, founder and CEO of ClearTax, highlighted the significance of this service: “Our WhatsApp solution addresses a critical gap in tax compliance that has long plagued India’s workforce. We’re not just simplifying tax filing; we’re democratizing financial empowerment. We are making Bharat Aatmanirbhar and financially self-reliant. By bringing this service to WhatsApp, we’re meeting people where they are, eliminating technological barriers, and ensuring that millions of hardworking Indians can claim their rightful refunds with just a few taps on their phones. This isn’t just about convenience – it’s about financial justice and inclusion. We’re proud to be at the forefront of this transformative approach to tax filing, one that has the potential to put money back into the pockets of those who need it most.”